Privacy Policy

Baobab Black Seniors Care Society is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information.

Personal Data You Provide to Us.

  1. Information We Collect: We may collect personal information, such as your name, email address, mailing address, phone number, credit card information (if you make a donation), when you:
  • Sign up for our newsletter
  • Make a donation
  • Contact us with inquiries or feedback on our website or by phone
  • Engage with our staff
  • Enroll in our programs or events

2. How We Use Your Information: We may use the information we collect from you to:

  • Send periodic emails, text messages or phone calls
  • To fulfill the service(s) you signed up for
  • Process transaction
  • Personalize your experience
  • Improve our website

3. Opting In/Out: You may choose to opt in or out (provide or revoke consent) of receiving emails, texts, or other communications from us by the following:

Opt In by:

  • Entering your information to subscribe to the newsletter on our website
  • Providing us with their number for phone calls. The frequency of our messages varies, messaging and data rates may apply. You can opt out any time by replying STOP. Do you agree to receive text messages? Please reply, YES”

Opt out by:

  • Updating your communication preferences in your account settings
  • Clicking the unsubscribe link in any email
  • Replying to any text message with ‘STOP’ to opt out of future message
  • Emailing us at info@baobabseniorscare.ca
    • subject line: ‘unsubscribe’ 
    • Email body content: please provide the contact information where you’d like to stop receiving communications

Third Parties

In many cases, we don’t actually collect and store personal information in our systems, but instead use a third party. For example, we use email marketing and automation platforms to send out our newsletters. Such services have resources dedicated to maintaining security and confidentiality, and we ensure that any third-party partner has written policies about never sharing your information with anyone other than Baobab Black Seniors Care Society.

We do not sell or exchange personal information (eg. email, phone numbers etc) or consent information (opt-in/out) with other organizations.

Links to other websites

Our websites contain links to websites owned and operated by other organizations. They may have their own privacy policies and terms and conditions and are not governed by this policy. We encourage you to carefully review the privacy policy and terms of use of each website you visit.

Donations

If you choose to donate to Baobab Black Seniors Care Society, we will collect information such as your full name, email address, home address, and payment card information or other banking/financial information (depending on the manner in which you donate) for the purposes of accepting your donation or facilitating your transaction. We will not disclose your information except as necessary to process your donation or as required by law or legal process.